Become a Partner

Last updated: April 19, 2026

These Partner Terms (“Terms”) are a binding agreement between Aggravo (“we/us”) and the restaurant/merchant registering (“Partner”). By using Aggravo you agree to these Terms.

1) Service

Aggravo provides an order & logistics coordination platform for localized service areas (e.g., Kalibo, Caticlan, Boracay). You are the seller of record responsible for food preparation, packaging, and compliance.

2) Partner duties

• Menu & Pricing: truthful, up-to-date, and inclusive of required taxes unless clearly stated.
• Permits & Safety: maintain all required business/food permits and comply with laws/LGU rules.
• Order Handling: accept/reject promptly; prepare accurately and on time with safe packaging.
• Geofencing: orders may be restricted to your assigned service area.
• No illegal/unsafe items or restricted products without consent and proper verification.

3) Fees, payouts, taxes

• Commission: 10% of the food & beverage subtotal (after discounts, excluding delivery fees/rider fees/tips) on each completed order.
• Payouts: Net amounts (after commission, refunds/chargebacks, adjustments) are remitted on a regular schedule (default weekly).
• Taxes: Partner is responsible for taxes and issuing receipts/invoices. We may withhold/collect taxes when required by law.

4) Cancellations & refunds

Pre-prep cancellations may be voided without charge. If cancelled after prep due to your stock-out or error, you may bear the cost. Refunds for quality/missing items/late prep attributable to Partner may be charged back.

5) Payments & data

Aggravo or its payment partners may collect on your behalf and remit net payouts. Customer data may be used only to fulfill the order and must be kept confidential; no unsolicited marketing without lawful consent.

6) Brand & content

You grant Aggravo a non-exclusive, royalty-free license to display your name, logos, menus, and photos for the service; you represent you own/have rights to that content.

7) Ratings & marketplace

Aggravo may display ratings and operate the marketplace at its discretion. The relationship is non-exclusive and each party is an independent contractor.

8) Suspension & termination

We may suspend/terminate for breach, fraud, or legal risk. Either party may terminate without cause on 7 days’ notice. Clauses on fees due, confidentiality, data, limits, and indemnities survive.

9) Liability & indemnity

No indirect or consequential damages. Aggravo’s total liability is capped at the commissions paid in the last 3 months. Partner indemnifies Aggravo for claims arising from Partner’s products, content, or legal violations.

10) Changes; 11) Law & venue

We may update Terms by posting a revised version; continued use means acceptance. Philippine law governs; venue is Aklan. Parties will first attempt good-faith resolution/mediation.